We are specialists in the design and implementation of complex LAN and WAN environments. Our primary areas of expertise are with Microsoft Windows Server, Microsoft Office365, AWS Platform Services and Open-Source Linux platforms. CTSP services range from the low end, intended for customers who lack time or familiarity, to the high end, where our skills can be employed to solve the most challenging problems. Generally, services fall into the following categories:

Network Installation/Upgrades

CTSP will install new network systems from scratch. Including cabling, commissioning of all new hardware and software, and the rationalisation of the clients existing equipment. Additionally, we will upgrade existing networks, including operating systems and hardware.

Network Management

CTSP will manage and administer the File/Application Server’s Operating System and workstations/user environment. In other words, CTSP will

fulfil the role of the LAN Administrator on a proactive basis.

LAN/WAN Design

Where required CTSP can provide complete LAN/WAN design and implementation. From remote access requirements to transparent integration of geographically dispersed computing resources.

Network Integration
Where two or more dissimilar systems need to be integrated together CTSP has the means and the know how to get the job done. We specialise in Windows Server, Office365 and UNIX integration to the desktop. We are also able to integrate SNA and LAT based networks.

Network Planning

In today’s environment of rapid change, it has become increasingly important for clients to carefully consider the long-range implications of the technology choices they make. CTSP can assist in this area by brining to bear the advice of independent Information Technology professionals throughout the industry.

Network Analysis

When performance bottlenecks become apparent it is important to carefully analyse the current environment from all aspects so that intelligent choices can be made. CTSP can provide comprehensive performance monitoring, analysis and advise. Enabling clients to make the most appropriate decision for their computing environment.

Customer Training

The primary business requirement with regard to training service is to provide increased productivity and enable users to focus on core business functions, while reducing support costs. To ensure the most effective training is provided to the users customised training courses can be arranged to cater for specific requirements, reducing support calls/costs, as well as increasing productivity and making the most cost-effective use of resources.

Disaster Recovery and Contingency Planning

This includes backup and recovery disaster planning in the event of total system loss.

We can provide tailored support packages to suit virtually all business computing requirements.

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